Program Manager

Colorado Springs, CO
Full Time
Manager/Supervisor

Position Overview

The Program Manager (PM) serves as the senior contractor representative responsible for overall management, execution, coordination, staffing, reporting, quality control, and performance oversight supporting the USASMDC IT/IM contract. The PM serves as the primary interface to the Contracting Officer (KO), COR, ACORs, and Government leadership across all task requirements supporting USASMDC mission operations.

The PM leads integrated IT/IM operations supporting cybersecurity, infrastructure, systems administration, knowledge management, helpdesk operations, software development, VTC operations, electronic security systems, and defense travel support services.

Key Responsibilities

  • Provide overall contract management, technical oversight, staffing coordination, and execution management across all task requirements.
  • Serve as the single point of contact for Government leadership regarding contract execution, cost, schedule, staffing, and performance.
  • Lead cross-functional teams supporting cybersecurity, network infrastructure, systems administration, software development, and enterprise IT support operations.
  • Ensure compliance with all PWS requirements, performance metrics, cybersecurity policies, and quality standards.
  • Manage program budgets, staffing plans, surge support, deliverables, reporting requirements, and subcontractor coordination.
  • Coordinate with ACORs, PTLs, and Government stakeholders supporting mission-critical IT/IM operations.
  • Ensure personnel maintain required certifications, clearances, training, and operational readiness.
  • Oversee quality control processes and ensure compliance with RMF, STIG, DoD 8140, and Army cybersecurity requirements.
  • Support continuity of operations, emergency response activities, and mission-essential operations.
  • Provide monthly status reports, performance reports, and executive briefings to Government leadership.

Required Qualifications

  • Bachelor’s degree in information technology, Computer Science, Engineering, Cybersecurity, Business Management, or related discipline.
  • Minimum 10 years of experience managing large-scale Federal IT programs.
  • Experience supporting Department of Defense enterprise IT operations.
  • Demonstrated experience managing multi-functional IT support environments.
  • PMP certification or equivalent program management experience required.
  • Strong knowledge of:
    • Cybersecurity operations
    • RMF and STIG compliance
    • Enterprise infrastructure operations
    • Helpdesk and IT service management
    • Systems administration and network operations
    • Government contract execution.
  • Excellent written and verbal communication skills.

Clearance Requirement

  • Active Top-Secret clearance required.
  • SCI eligibility preferred.

Preferred Qualifications

  • Prior USASMDC, Army, Missile Defense, or Space Operations experience.
  • Experience supporting classified environments and SCIF operations.
  • ITIL, Security+, CISSP, or related certifications preferred.
  • Experience managing geographically dispersed teams.
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